More details coming soon.  Check back regularly for up-to-date conference information.




8 a.m. - 12 p.m.

Charity Golf Mixer
Golf registration open


10am -
Registration Desk Open


12 p.m -
4 p.m.

Hospitality Suite Open
(Committee Members Only)


1 p.m. -
4 p.m.

Committee Meetings and Board Meeting
(Committee Members Only)

1pm Medicaid Committee
2pm Commercial Committee
3pm Board Meeting


4 p.m. -
5 p.m.

FAHP Opening General Session - Legislative Update (Panel Speakers TBA)

Join us for our opening General Session as we begin the 2023 CONNECT Conference with a discussion on health care policy with an esteemed group of Florida policymakers. Each year, lawmakers recap important changes to Florida law that affect the health care marketplace and give attendees insight into what changes could be on the horizon in the upcoming legislative session.

5 p.m -
5:30 p.m.

Special Guest Speaker
Ambassador and Founder of The Promise Fund and Susan G. Komen for the Cure Nancy G. Brinker
Promise Fund utilizes public and private partnerships to create systemic change in healthcare delivery

5:30 p.m.
- 7 p.m.

Legislative Reception | Tradeshow Open


Dinner on your own


9 p.m. -
11 p.m.

President's After-Hours Reception  

  TUESDAY, NOVEMBER 7, 2023 Sponsor
7:30 a.m.
- 7 p.m.

Registration Desk Open


8 a.m. -
9:30 a.m.

Breakfast Open

8 a.m -
8:30 a.m.

Breakfast Sponsored Session by FinThrive -  Holistic Healthcare: Social Health and Clinical Health

The traditional view of “what is healthcare” is based on a person’s clinical health profile, yet in recent years, it is becoming clear that clinical health is only a portion of healthcare and, on its own, lacks the ability to see the “whole person.” Health cannot be solely determined on a person’s clinical health profile; the social health profile must be considered to gain a holistic view of the person and their health. Socio-economic, non-medical data can show adverse life events that are directly causing health disparities by race, ethnicity, gender and even language preference. When activated, applied, or integrated into workflows or internal platforms, social determinants of health (SDoH) data can be used by health plan leaders to develop a meaningful strategic framework geared towards closing health inequity gaps. If we, as an industry, are to truly help the members we serve in their healthcare journey, non-medical data is key to understanding how health plans can best engage members in need and close inequities.

Speaker: Brian Urban , Head of Payer Segment Marketing

8:30 a.m. -
8:45 a.m.

Sponsored Session by Virtual Health Partners - Driving improved health outcomes through a comprehensive nutrition and lifestyle solution

Heidi Garwood, J.D.   Board Director and Head of Payor Strategy for Virtual Health Partners and Founder of Synchronous Strategies, Former President of HCSC Medicaid, CEO Florida Medicaid at Aetna and Executive Director Florida Medicaid at Humana

9 a.m. -
9:30 a.m.

Green Room Meet & Greet with Keynote Speaker
(Private event for FAHP Board of Directors and invited guests only)


9:45 a.m. -
10 a.m.

FAHP Opening Welcome
Audrey S. Brown, FAHP President & CEO


10 a.m. -
11 a.m.

Keynote Address 
A Journey of Perseverance
Jim Kelly, Pro Football Hall of Fame

11 a.m. -
11:30 a.m.

Photo-line | Coffee Break

11:30 a.m. -
12 p.m.

Insurance Commissioner's Marketplace Report

12 p.m. --
1 p.m.

Lunch | Tradeshow Open

1 p.m. -
1:15 p.m.

Sponsored Session - Alivi 

1:15 p.m. -
1:30 p.m.

Presenting Sponsor Remarks

1:30 p.m. -
2:30 p.m.

Health Plan CEO Panel

Last year, we hosted the inaugural Health Plan CEO Panel at the 2022 CONNECT Conference. After an overwhelmingly positive response, we are excited to welcome health plan CEOs back for an insightful discussion and give them a forum to share their best practices, successes and challenges. This spirit of collaboration allows industry professionals to take insights back to their businesses.

Panel Confirmed to-date (pictured below L to R)
Natalia Aresu, Regional President, Humana Healthy Horizons, Florida
Dennis Hillen, SVP National P&L Leader, Oscar Health
Nathan Landsbaum, CEO, Sunshine Health
Michael Lawton, CEO, UnitedHealthcare 
Jessica Lerner, President/CEO, Community Care Plan 
Jim Repp, CEO, AvMed  



Afternoon Refreshments

3 p.m -
3:30 p.m

Sponsored Session by Imagine Pediatrics -  Innovations in Pediatrics: A Proven Model for Full-Risk, Value-Based Care in Medicaid 

Children with complex medical conditions represent 3% of kids covered under Medicaid, but account for 25% ($35 billion) of total Medicaid expenditures on children. Systemic failures and inequities create conditions that cause these kids to frequently be hospitalized unnecessarily, increasing emergency room use and health care costs. But a new model is offering a better path forward.  Join us as we discuss how full-risk, value-based care—spanning medical, behavioral, and social services—is enhancing the patient experience, improving outcomes, and reducing total cost of care. 

Speakers: Kari O’Rourke, NP-C, President, Imagine Pediatrics;  Meghan Haycraft, Senior Vice President, Innovation , and Co-Founder, Imagine Pediatrics 

5 p.m. -
7 p.m.

Reception | Tradeshow Open


Dinner on your own

   WEDNESDAY,  NOVEMBER 8, 2023 Sponsor 
8 a.m -
11 a.m.

Registration Open


8 a.m. -
9 a.m.

Tradeshow Open

8 a.m. -
9:30 a.m.

Breakfast Open 

8:30 a.m. -
9 a.m.

Sponsored Breakfast Session by WoundTech- Emerging Trends of Higher Equity Care in the Home

This session will feature a panelist discussion about the emerging trends of higher equity care in the home. Specifically the collaborative and cross-functional approach of working with a care delivery team (Payers, Case Managers, Providers, etc.). Woundtech delivers evidence-based, provider-driven wound care in patients home in partnership with payers, PCP, referring providers, Case Managers, etc to provide a whole-health approach. 

Speakers: Christian Rodriguez, CEO, Woundtech (Panel TBA)

9 a.m. -
9:15 a.m.

Sponsored session by DentaQuest- Improving Access to Dental Health Care Through Case Management

It’s no secret that access to health care is an ongoing issue in our country, and even more so equitable access to dental care. Lack of oral health education, economic pressure and a strained health care system still attempting to rebound from the peak of the pandemic have made it harder than ever for individuals to prioritize their oral health. Case management programs help connect high-risk members with the resources they need to achieve optimal oral health – and overall health -- through one-on-one consultations.

Claims data and other inputs like health risk assessments are critical to identifying those in most need – typically individuals with intellectual or developmental disabilities (I/DD), suffering from poor mental health, have serious health complications or those that are not fluent in English. With data, case managers can proactively connect with high-risk members to get them the critical care and education essential to prevent worsening conditions and future medical issues.

Presenter: Gonzalo Perez, Associate Director of Case Management, DentaQuest, part of Sun Life U.S.

9:15 a.m. -
9:30 a.m.

Sponsored session - 3M Driving Improvement in Maternal Care and Ambulatory Procedure Outcomes

(Maternal health bundles 3M™ Severe Maternal Morbidity & 3MTM Ambulatory Potentially Preventable Complications addressing the hidden costs of elective procedures) 

3M methodologies work in concert to support Medicaid initiatives across the country.  According to the Center for Disease Control and Prevention (CDC), approximately 800 women die daily from preventable causes related to pregnancy and childbirth. In addition Elective surgical and medical procedures are one of the fastest growing areas in health care expenditures. By leveraging our suite of products we are working with clients to Safeguard maternal care and address areas of opportunity for intervention.  A new 3M solution, 3MTM Ambulatory Potentially Preventable Complications (AM-PPCs) identifies and quantifies post-procedure complications and excess utilization.  Providing insights into understanding complication rates across the continuum of care, inpatient and emergency department (ED) complication rates across facilities and national averages of complication rates for comparative analysis. 

Speaker: Kevin Clark:  Business Development Manager - Data Informatics

9:30 a.m. -
9:45 a.m.

Coffee Break/stage reset

9:45 a.m. -
10:45  a.m.

FAHP General Session

10:45 a.m.
- 11 a.m.

Break/stage reset


11 a.m - 
12 p.m.

FAHP General Session - AHCA Panel (Speakers TBA) 

Our final conference morning features an important dialogue and Statewide Medicaid Managed Care program update with representatives from the Agency for Health Care Administration (AHCA). As the plan’s regulator, AHCA officials will share critical information on the SMMC program and how, in partnership with Florida’s health plans, they are improving health outcomes and overall well-being in the state of Florida. 



Closing Remarks