FAHP Summer Webcast Series

The Missing Component in Your Risk Adjustment Factor: The Record Retrieval Conundrum

July 23, 2026
1:30 PM Eastern

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Every program you run, MA, ACA, HEDIS, RADV, has the same underlying objective: high fidelity data at scale. The submission, the audit, the revenue. All of it traces back to one question: did the right record reach the right coder within the coding window? Retrieval is the most underleveraged variable in a risk adjustment program. Coding gets the attention. Retrieval gets taken for granted. This interactive webinar covers six specific points where retrieval breaks down, what a 5-point gap costs a 100,000-member MA plan, and what the programs that consistently outperform have in common.

Vikas Vikas, CEO and Founder
Annova Solutions

Michael Evans, Consultant
Annova Solutions

Trust Is the Gap: How Florida Plans Turn Skeptical Members Into Engaged Ones

July 30, 2026
1:30 PM Eastern

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Your members have heard it all. The mailers, the robocalls, the outreach that looks like a scam. Florida seniors are among the most targeted by Medicare fraud in the country, and that history has made them some of the hardest members to activate, even for plans that are trying to help. The result shows up in HEDIS rates. Colorectal cancer screening, diabetes management, blood pressure control - the gaps that persist in Florida aren't just a transportation problem or an awareness problem. They're a trust problem. Members who don't trust the outreach don't complete the screening, regardless of how many times you send the letter. The good news: trust is solvable. But it requires a different model - one where your brand is in the room, not a vendor's, and where the experience of completing a screening reinforces why a member chose your plan in the first place.This webinar is for quality and population health leaders who want to understand what's actually driving Florida's gap closure challenge - and what it looks like when you fix the trust layer first. This presentation will cover the Florida-specific barriers, the HEDIS measures most at risk, and a gap closure model built to work with skeptical members, not around them.

Mary Mary, VP Growth
Ash

Robyn Dietz, SVP Growth
Ash

Closed-loop Care Management for High-risk Maternal Populations

August 20, 2026
1:30 PM Eastern

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High-risk maternal members often fall through gaps between risk identification, outreach, provider access, and confirmed follow-up, especially when chronic conditions, behavioral health needs, transportation barriers, and postpartum drop-off intersect. This session will show how a closed-loop care management model can convert predictive signals from claims, utilization, geography, and condition data into real-time outreach, triage, provider coordination, appointment scheduling, transportation support, and verified care completion. The presentation will examine how health plans can reduce avoidable emergency department use, inpatient escalation, and missed follow-up by linking member engagement to provider collaboration and documented outcomes. 

Dr. Debra Dr. Debra, Senior Medical Director
Vheda Health

Shameet Luhar, CEO
Vheda Health

Amy D'Domenicus, Vice President of Clinical Development and Design
Vheda Health